Salesforce CEO Marc Benioff said Monday he anticipates half or more of his company’s employees will continue to work from home after the pandemic.
Despite significant real estate investments in recent years, including the opening of the 61-story Salesforce Tower in San Francisco in 2018, Benioff said he has accepted that there is no going back to the days before Covid. In an interview broadcast on CNBC’s “Closing Bell,” Benioff said 50% to 60% of employees are likely to be working from home, up from around 20% before the pandemic broke out.
“The past is over,” said Benioff. “We created a whole new world, a new digital future, and you can see how it plays out today.”
Like the broader cloud software industry, Salesforce has weathered the pandemic as organizations increasingly rely on tools that enable their customers and employees to stay productive in remote environments. Salesforce revenue rose 24% to $ 21.3 billion in the last fiscal year, keeping expansion at about the five-year average.
Benioff highlighted some of his company’s projects with government organizations around the world that are directly linked to the pandemic. He said the company had rebuilt New York City’s vaccine management system and contact tracing system and rolled out similar systems in Japan and Victoria, Australia.
“We’re busy,” said Benioff. “We have a lot going on. We have thisCommercial customers and public authorities “and all of them” are so aggressively driving our business, “he said.
In reducing office supplies last year, Salesforce recorded $ 216 million in impairment losses due to “property leases in select locations we decided to leave,” according to the annual report. Salesforce is one of many technology companies in the Bay Area trying to take advantage of space that is no longer occupied by employees. Others are Dropbox, Uber, and Zendesk.
Benioff suggested using the rooms for events, training facilities and as “centers for cultural engagement”.
“All of these things together make up the new way of working,” he said.
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