Vacationers are being misled by Covid testing firms on the government-approved list of prices and availability. Which? Investigation Finds
- Some companies indicated the price for only one test when two are required for tourists
- Consumer group Which? said it would be worrying if travel resumed
- The companies in the report said they had been confused by government regulations
Private Covid testing firms on the government-approved list are causing “serious problems” for travelers to the UK with pricing and availability, according to a new report.
Consumer group Which? found that some companies did not deliver tests on time or did not return results to customers.
Others never received kits or even results for swabs they hadn’t even taken.
Recently, companies have been offering attractive pricing, but customers don’t know that this is only for a test when two are needed, while some don’t have to provide any.
Rory Boland, Travel Editor at What? said: “Weeks after some international travel has been allowed to resume, it is very worrying to continue to uncover such serious problems with the government’s testing system for travelers – issues that could easily have been fixed before travel resumed had a proper regulatory response At sight.” was ensured at an early stage.
“As it stands, travelers risk being at the mercy of rogue providers who, at best, try to take advantage of those looking for trial services to allow them to travel, and at worst, risking them for out-of-pocket services to let that not ‘not even exist.’
A self-test kit for coronavirus similar to those sent out by many private companies
Individuals coming to the UK from amber countries are required to take tests as part of the regulations
Travelers to the UK must pre-book tests for the second and eighth days of their return.
Those countries on the government’s “yellow” list are forcing travelers to pre-book a two-test package before being allowed to enter the UK.
The consumer group said Biograd Diagnostics, Screen 4 and Book A Travel Test prices ranged from £ 60 to £ 98.
However, upon further investigation, it was found that the prices quoted were for a single test rather than the mandatory pair.
Around four million people in northwest England are now in the area with additional restrictions due to concerns about outbreaks of the Indian variant. Bolton, Burnley, Blackburn and Kirklees were already affected, but now all of Lancashire and Greater Manchester have been added
The Indian variant is now prevalent in more than two-thirds of UK authorities and has spread to 85 percent of the country, according to the latest surveillance data from the UK’s leading center for tracking the virus, the Sanger Institute
All over 50-year-olds in England could be fully protected against Covid by July 1st – almost two weeks after the “Freedom Day on December 21st.
The firms involved said the BBC’s problem was how the DHSC recorded pricing information.
“A number of companies, including us, were initially confused by the government listing forms,” said a spokesman for Book A Travel Test.
“We went to great lengths to assist travelers, but we are not immune to costs and have had to deal with fluctuating fees from laboratories. We remain determined to do everything in our power to provide excellent service to travelers during this difficult time. ”
A Screen 4 spokesman said the problem was “terminology differences”.
“We have never tried to tamper with the lists and we have tried to provide a competitive and reliable service with clearly stated testing capacity,” said Screen 4.